FAQ
The company's philosophy is "Quality first, reasonable price", and we are dedicated to providing our customers with high-quality products and attentive services.
Q1: What products do you manufacture?
A: We specialize in manufacturing stock pot,sauce pot, three-layer steel pot,stainless steel frying pan , self-service catering equipment, and other stainless steel kitchen products.
Q2: What industries are your products used in?
A: Used in home kitchens, restaurants, canteens, hotels, etc.
Q3: Do you offer customization or OEM/ODM services?
A: Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Q4: Can I customize the packaging?
A: Yes,We can customize the packaging and laser or etched logos according to the customer's requirements .
Q5: How can I get a quotation?
A: Please send us your drawings/specs/materials/quantities to our email and Leave your email or WhatsApp , and we will provide a quote promptly to your email or WhatsApp.
Q6: What markets do you serve?
A: We serve clients in the USA, UK, Germany, Mexico,Russia, the Middle East, and Southeast Asia.
Q7: Can I get a sample first? How long does it take?
A: Yes, samples are available. It usually takes10-15 days depending on the complexity.
Q8: What’s the lead time for bulk orders?
A: Bulk orders usually take 30-42 days, may vary during peak season or special materials.depending on the order.
Q9: Do you have stock? Is delivery on time?
A: Some regular models are in stock. We strictly follow lead times.
Q10: Where is your factory located? Can we visit?
A: Our factory is located in Jiangmen, Guangdong Province, China. You're welcome to visit anytime.